General framework of the distance sales relationship established through the platform.
This page outlines the obligations of the parties and the order flow for orders placed through the Diyaliz Market platform.
The seller is the platform operator and the buyer is the legal entity whose dealership application has been approved. The characteristics, quantity and price of the ordered products are shown in the order summary.
Payment methods and delivery terms are shown during checkout according to the dealer’s defined account and shipping settings. The shipping process is described on the "Shipping & Delivery" page.
How to create and track a return request is explained on the "Product Returns" page.